Frequently Asked Questions

  • What size storage unit do I need for my belongings?

    Vista Storage offers units from small 5x10s up to 10x20s, 10x30s, and 12x40 vehicle units, depending on the location. A 5x10 holds a few pieces of furniture or a dorm room. A 10x10 works well for a small apartment or one bedroom worth of furniture. A 10x20 fits a full house worth of belongings or a garage cleanout. Our size guide has examples of common items, and if you are not sure, call any of our locations and we will help you pick the right size.

  • What are your access hours?

    Access hours vary by location. Vista Storage Walker has 24/7 keypad gate access, 365 days a year. Vista Storage Comstock Park has gate access 7:00 AM to 9:00 PM daily, and Vista Storage Plainfield has gate access 7:00 AM to 8:00 PM daily. Every location uses a secure keypad gate with your own personal access code, and phone support is available 7:00 AM to 10:00 PM every day.

  • What security features does Vista Storage have?

    Every Vista Storage location is fully fenced and gated with an electronic keypad entry system and individual access codes, video surveillance, and lighting throughout the property. Entries and exits are logged, so you always know your belongings are protected.

  • Can I change my unit size after I move in?

    Yes. If your storage needs change, you can transfer to a different unit size based on availability. Contact us and we will handle the switch. There is no fee to change units, and your lease stays month to month.

  • How much does a storage unit cost at Vista Storage?

    Pricing varies by unit size and location. Current rates for every size are shown live on each location page at vistastorage.com, or call any of our locations. All units are month to month with no long term contract, and Move In Specials are available on select units.

  • Do I need to sign a long term lease?

    No. All Vista Storage units are available month to month. There are no long term commitments, no cancellation fees, and no penalties for moving out early. You rent for as long as you need and cancel anytime.

  • How do I reserve a storage unit?

    Pick your location and unit size at vistastorage.com to rent or reserve online in a few minutes, or call the location directly: Walker (616) 378-8809, Comstock Park (616) 784-5214, Plainfield (616) 364-4988. Reservations are free, and once you rent you can move in the same day.

  • Where is Vista Storage located?

    Vista Storage has three locations around Grand Rapids. Vista Storage Walker is at 13781 2nd Ave NW, Grand Rapids, MI 49534, right off I 96, serving Walker, Standale, Marne, and Coopersville. Vista Storage Comstock Park is at 3700 Mill Creek Ave NE, Comstock Park, MI 49321, right off US 131, serving Comstock Park, Alpine Township, and north Grand Rapids. Vista Storage Plainfield is at 5241 Plainfield Ave NE, Grand Rapids, MI 49525, serving Plainfield Township, Northview, Belmont, and Rockford.

  • Do you offer vehicle, RV, or boat storage?

    Yes, at all three locations. Vista Storage Walker offers fully enclosed vehicle, boat, and RV units, including 12x40 enclosed units with taller doors and optional in-unit power for trickle charging. Vista Storage Comstock Park has tall door enclosed units plus outdoor parking spaces for vehicles, trailers, boats, and RVs. Vista Storage Plainfield has drive-up units and a limited number of outdoor parking spaces. Check the live unit list on each location page for current availability.

  • Do you offer any promotions?

    Yes. We run Move In Specials on select units at each location. The discount shows right on the unit when you browse live availability on each location page, so what you see online is what you get.

  • What payment methods do you accept?

    We accept all major credit and debit cards. Payments can be made online through our tenant portal or by phone. Autopay is available for convenience.

  • What can I store in a self storage unit?

    Most household and business items are fine: furniture, clothing, electronics, files, seasonal decorations, sporting equipment, tools, and inventory. Items that cannot be stored include hazardous materials, perishable goods, and anything illegal. Contact us if you have questions about a specific item.

  • Do you offer climate controlled storage?

    Yes, at Vista Storage Plainfield, which has climate controlled interior units for furniture, documents, electronics, and anything sensitive to Michigan summers and winters. Vista Storage Walker and Vista Storage Comstock Park are drive-up, non climate controlled storage, which works well for most household items, vehicles, and seasonal gear.

  • Do I need insurance for my stored items?

    We recommend having some form of protection for your belongings. Many homeowners and renters insurance policies cover items in storage. Check with your insurance provider. We also offer tenant protection plans at the facility.

  • How do I get into my unit for the first time?

    After reserving your unit, you will receive a personal gate access code. Drive up to the keypad at the entrance, enter your code, and the gate opens. Your unit will be unlocked and ready for you. Bring your own lock to secure the unit after your first visit.